Tech support

I finally called up Dell about my monitor situation. As usual, I felt like I was repeating myself and playing charades explaining the problem. We swapped power cords, we sang Kumbaya, we did everything short of offering it up to whatever Indian god he preferred. Maybe that would have worked. So I had to buy a new one. They tried to get me to buy a larger monitor, but my deskspace probably couldn't handle anything much bigger. The old one is being recycled. I can't return it to Dell apparently because it's of no use to them. *shakes head*

Dear tech support: You do not need to make the customer feel like they know nothing about computers. If they tell you, they've seen this before and they've tried nearly everything, you should listen, yes?

But at least sometime next week I might actually have a computer that works regularly. Yay me!